1. GENERAL PROVISIONS
1.1. These Rules of Purchase and Sale of Goods (referred to as the Rules) are a legal document binding on the Parties. It establishes the rights, obligations, and responsibilities of the Buyer and the Seller when the Buyer purchases the goods by email in the store.
1.2. The Seller reserves the right to change, amend or supplement the rules at any time by the norms established by law. The Buyer is informed about the changes on the website www.futurefood.lt. The Rules apply to the Buyer's shopping in the www.futurefood.lt e-shop is valid at the time of placing the order.
1.3. Buy email in the store has the right to:
1.3.1. Persons who have reached the age of majority and whose legal capacity is not restricted by court order.
1.3.2. Minors between the ages of fourteen and eighteen, with the consent of their parents or guardians, unless they are self-employed.
1.3.3. Legal entities.
1.3.4. Authorized representatives of all the above persons.
1.4. When approving the rules, the Seller also guarantees that by 1.3. the Buyer has the right to purchase the goods by email in the store.
1.5. The purchase-sale agreement between the Buyer and the Seller is considered concluded from the moment when the Buyer forms a shopping cart in the e-shop www.futurefood.lt and confirms the order.
1.6. Each contract concluded between the Buyer and the Seller is stored in the database of the e-shop - www.futurefood.lt.
2. PROTECTION OF PERSONAL DATA
2.1. To order goods in the e-shop www.futurefood.lt The Buyer can:
2.1.1. by registering in the e-shop (by entering your registration name or e-mail and password);
2.2. Buyer when ordering goods 2.1. in the manner provided for in paragraph 1 of the Rules, the relevant information fields provided by the Seller must indicate the correct personal data of the Buyer for the proper execution of the order: name, surname, delivery address, telephone number, and e-mail address.
2.3. By approving these rules, the Buyer agrees that 2.2. The Buyer's personal data provided in point 1 would be processed for the purposes of www.futurefood.lt activity analysis.
2.4. By agreeing that the Buyer's personal data will be used for the purposes of www.futurefood.lt activity analysis. The Buyer also agrees that the e-mail specified by the Buyer information messages necessary to execute orders would be sent to the e-mail address.
2.5. By registering in the www.futurefood.lt store and ordering goods, the Buyer undertakes to protect and not disclose login details to anyone.
3. RIGHTS AND OBLIGATIONS OF THE BUYER.
3.1. The Buyer has the right to purchase goods www.futurefood.lt in these Rules and in other parts of this email. in the order provided in the store information sections.
3.2. The Buyer has the right to withdraw from the purchase and sale agreement with the e-Store and demand a refund or replace the goods with a better quality only if the goods received are of poor quality. Expired or do not comply with SFVS regulations on the incorrect composition of the product. Discrepancies or improper quality of goods must be reported immediately to the customer service department by e-mail email@example.com . Otherwise, according to the order of the Minister of Economy of the Republic of Lithuania, return and exchange rules or with the Seller's consent in good faith to accept the goods. Because food mixes and other food items are non-refundable.
3.3. The Buyer undertakes to accept the ordered goods after paying for them at the time of order confirmation.
3.4. If the data provided in the Buyer's registration form changes, the Buyer must immediately update them or inform the customer service department by email firstname.lastname@example.org . If the order is shipped, the change of contacts must be notified immediately.
3.5. The Buyer undertakes not to pass on his login details to third parties. If the Buyer loses the login data, he must immediately inform the Seller by e-mail email@example.com
3.6. A buyer using email agrees to these Purchase and Sale Rules and undertakes to comply with them without violating the legal acts of the Republic of Lithuania.
4. SELLER RIGHTS AND OBLIGATIONS
4.1. The Seller undertakes to create all conditions for the Buyer to use the email properly. store services.
4.2. If the Buyer tries to damage the Seller's e-shop The stability and security of the operation of the store or violates its obligations, the Seller has the right to immediately and without notice restrict or suspend the Buyer's access to the store, in-store or, in exceptional cases, cancel the Buyer's registration.
4.3. The Seller undertakes to respect the Buyer's right to privacy of the personal information belonging to the Buyer specified in the email. in the store registration form.
4.4. The Seller undertakes to deliver the goods ordered by the Buyer to the address specified by the Buyer.
5. ORDERING GOODS, PAYMENT METHODS, AND TERMS
5.1. You can shop at the store online at any time, but orders are shipped and delivered only on business days.
5.2. The contract comes into force from the moment the Buyer clicks the "Confirm order" button, and after receiving the order, the Seller confirms it - sends a confirmation letter to the e-mail specified by the buyer.
5.3. The Buyer pays for the order in two ways:
5.3.1. Payment using online banking links - this is advanced payment (immediately after forming the order) using the online banking methods used by the Seller's online payments system (Paysera, Montonio).
5.3.2. Payment by bank transfer (when paying in this way, order execution may take longer, depending on the speed of interbank transfers).
6. DELIVERY OF GOODS
6.1. The buyer, who has chosen the delivery service during the order, undertakes to specify the exact delivery address and contact phone number.
6.2. The buyer undertakes to accept the goods himself. If the Buyer cannot accept the goods himself, and the goods are delivered to the specified address, the Buyer has no right to make claims to the Seller regarding the delivery of the goods to the wrong entity.
6.3. The goods are delivered by the Seller's authorized representative - UAB Omniva or UAB DPD.
6.4. The goods are delivered in the following ways:
6.4.1. UAB Omniva - through the UAB Omniva parcel system.
6.4.2. UAB DPD Lietuva - through the UAB DPD Lietuva parcel system.
6.5. The Seller delivers the goods to the Buyer by the terms specified in the product descriptions. These terms are preliminary and do not apply in cases where the Seller does not have the necessary goods in stock and the Buyer is informed of the shortage of the ordered goods. At the same time, the Buyer agrees that in exceptional cases the delivery of the goods may be delayed due to unforeseen circumstances beyond the control of the Seller. In this case, the Seller undertakes to immediately contact the Buyer and coordinate the terms of delivery of the goods or refund, if the order was paid for at the time of ordering and is canceled at the customer's request, due to delay.
6.6. In all cases, the Seller is released from responsibility for the violation of the terms of delivery of the goods, if the goods are not delivered to the Buyer or are delivered late due to the Buyer's fault or due to circumstances beyond the Seller's control - force majeure.
6.7. In all cases, the Buyer must immediately inform the Seller if the package is delivered in damaged or otherwise damaged packaging or if the package contains unordered goods or the wrong amount of them, an incomplete set of goods.
6.8. In all cases, if the buyer notices damage to the package during delivery, he must indicate the comments in the package delivery document provided by the courier or ask the courier to draw up an act of damage to the package. The Buyer must do this in the presence of the courier. If such actions are not taken, the Seller is released from responsibility towards the Buyer for product damage related to packaging damage, which the Buyer did not note in the courier's delivery document.
6.9. If the goods are not collected from the parcel machines within the specified time, the costs of sending and returning the goods are paid by the buyer, and the delivery price is valid on the day of purchase, which was determined according to the selected service, regardless of whether free delivery was applied or not. If the parcel is returned to the seller - at the buyer's choice, a refund of the paid amount is possible, after deducting the cost of the shipping and return service, or re-shipment by paying the sum of the cost of the shipping and return service.
7. QUALITY OF GOODS AND WARRANTIES
7.1. Each e-mail the information about the product sold in the store is indicated in the product description attached to each product.
7.2. All food mixes sold on the www.futurefood.lt page are certified, high-quality and valid. If the product description advises to consult a doctor due to certain indications, the Buyer must follow this information.
7.3. The seller is not responsible for the fact that e-mail the color, shape or other parameters of the goods in the store may not correspond to the real size, shape and color of the goods due to the characteristics of the screen parameters used by the Buyer.
8. RETURNS AND EXCHANGES
8.1. Defects in the sold goods are eliminated, low-quality goods are replaced, returned in accordance with the order of the Minister of Economy of the Republic of Lithuania "on the approval of the rules for the return and exchange of goods".
8.2. In accordance with the rules, the Seller agrees to replace the goods with quality ones or return the money for the goods only if the packaging of the goods is damaged or the expiry date of the goods has expired. Otherwise, food mixtures and other products classified as food are not returned.
8.3. Shakers can be returned within 14 calendar days; we note that in 2011 October 25 The guidelines of Directive 2011/83/EU of the European Parliament and the Council on the application of consumer rights state that the Buyer should handle and inspect the product only in the same way as he would be allowed to do so in a store. It should also be noted that Article 6.362 of the Civil Code stipulates that the goods to be returned must be unused, undamaged, their usable properties have been preserved and the goods have not lost their commercial appearance, as well as the consumer must have evidence confirming that he bought the goods from that Seller. If a return of goods is found that does not meet the return conditions, such goods will be sent back to the buyer.
8.4. The buyer returns the goods at his own expense, if the goods are not unsuitable or damaged. In case of discrepancies or violations, the Seller compensates the Buyer for the shipping and return costs.
9. LIABILITY OF BUYER AND SELLER
9.1. The Buyer is fully responsible for the accuracy of the personal data provided by the Buyer. If the Buyer does not provide accurate personal data in the registration form, the Seller is not responsible for the losses incurred and acquires the right to demand compensation for direct losses incurred from the Buyer.
9.2. The buyer is responsible for the actions performed using this e-mail. in the store.
9.3. After registering, the Buyer is responsible for transferring his login data to third parties. If email the services provided by the store are used by a third person who is connected to the e-store using the Buyer's login data, the Seller considers this person as the Buyer.
9.4. The Seller is released from any responsibility in cases where losses arise because the Buyer, regardless of the Seller's recommendations and the Buyer's obligations, did not familiarize himself with these Rules, although he was given such an opportunity.
9.5. In the event of damage, the guilty Party compensates the other Party for direct losses.
10. MARKETING AND INFORMATION
10.1. The Seller may, at its discretion, initiate an e-mail. various promotions in the store.
10.2. The seller has the right unilaterally, without separate notice, to change the conditions of the shares, as well as to cancel them. Any change or cancellation of the terms and conditions of the shares is valid only forward, i.e. from the moment of their execution.
10.3. The Seller sends all messages to the contact data specified during the Buyer's registration (e-mail or phone number).
10.4. The buyer sends all messages and questions to the Seller's www.futurefood.lt customer service department, e-mail email firstname.lastname@example.org or contact on specified contact details.
10.5. The seller is not responsible if the buyer does not receive the sent information or order confirmation messages due to disruptions in the internet connection, e-mail service providers' networks.
11. FINAL PROVISIONS
11.1. These Rules for the purchase and sale of goods are drawn up following the laws and legal acts of the Republic of Lithuania.
11.2. All disagreements arising from the implementation of these Rules shall be resolved through negotiations. If an agreement cannot be reached, disputes are resolved following the procedure established by the laws of the Republic of Lithuania.